Contact Center Agent
Phoenix, AZ
Updated: May 07
Role Overview:
This is a script-driven call center position supporting callers with lawsuit and claims-related inquiries. Assist individuals seeking information about their claims, including claim status updates and step-by-step guidance on how to submit or receive claim payments.
Monday-Friday
7:00 AM - 3:00 PM
Pay: $18/HR
Key Responsibilities:
Answer inbound calls involved in lawsuits or settlements
Provide case status updates and explain next steps in the claims process
Help callers understand deadlines, eligibility, and required documentation
Follow scripted guidelines to ensure accuracy and compliance
Handle sensitive information with professionalism and confidentiality
Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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Answer inbound calls involved in lawsuits or settlements. Provide case status updates and explain next steps in the claims process. Help callers understand deadlines, eligibility, and required documentation. Follow scripted guidelines to ensure accuracy and compliance. Handle sensitive information with professionalism and confidentiality. Pay Details: $18.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401 K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
search terms: Agent+Insurance
Expired
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