With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary:

The Administration Manager is responsible for providing support and assistance to the Phoenix station by supervising staff, leading various projects, general office management, payroll, time/attendance, budgeting and expense reporting and supporting staffing activities.

Benefits:

• Competitive pay with daily access to earned wages.

• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.

• Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.

• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.

• Paid Time Off (PTO) – Location specific leave policy.

• Exclusive Travel Discounts:

• ID90 Discount Program – Industry-exclusive deals on hotels, car rentals, cruises, and more!

• Concur – Discounted cars and hotels

• Tuition Discount with Purdue Global.

Responsibilities:

• Manage and train a team of station admins
• Manage and be familiar with time keeping in Kronos
• Reporting and compliance for the station
• Order uniforms and other supplies or materials needed at the station
• Writing/training collateral responsibilities for Admins
• Complete Gensuite audits weekly - admin/back office/ramp/tkt
• Monitor and follow up on Kronos schedule compliance report
• Monitor hiring tracker and follow up with admins as needed
• Plan/hold weekly admin call (can move to bi-weekly after a few months)
• Standardize OOS/hours reports across all islands
• Send weekly report on progress/issues
• Plan needed visits, validate with director and then update calendar
• Support hiring events in Calgary, partner with various Unifi teams for hiring and onboarding
• Coordinates pre-employment tasks such as badging
• Performs other duties as assigned.
• Bachelor’s Degree in Business, Aviation Management or related field is preferred.
• Previous experience leading a team is desired.
• Ability to solve problems and influence people across all functional areas.
• Outstanding facilitator and communicator; lead innovation by teaching, consensus-building, and project execution.
• Ability to lead and demonstrate initiative and work well in a team environment
• Excellent oral and written communication skills
• Solid decision-maker with excellent analytical skills.
• Ability to manage multiple priorities and be self-starting on tasks within area of expertise.
• High School Graduate or Equivalent
• Must be a local (in-state) resident.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.